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About:
ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, they have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries.
Their award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 23,000+ colleagues and 25+ engagement hubs worldwide, their innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.
Role:
Corporate Paralegal
Qualification:
- Four-year degree or equivalent certification in a legal studies program
- 7+ years working experience as a legal assistant and 5 years paralegal experience
- Tele-marketing, tele-sales or customer service, BPO industry experience preferred but not required
- Previous experience assisting with review and preparation of statements of work, NDAs, Amendments, demand letters and master services agreements
- Experience managing and tracking corporate entity registrations, licenses and annual reports
- Knowledge of commercial agreements and transaction
- Experience and high comfort level using computer technology
- Advanced MS Office skills, especially Word and Excel, and Adobe pdf products
- Sound understanding of litigation and claims processes
- Excellent interpersonal skills and positive attitude
- Resourceful and creative problem solver
- Advanced English writing and verbal communication skills
- Able to take direction and work independently with little or no supervision
- Highly organized, punctual, patient and detail-oriented
- The ability to work US hours (Philippine night time).
· Preferred Skills:
- Salesforce or other CRM experience is a plus
- Contract, real estate and employment law experience is a plus
- Supported corporate operations in a highly regulated industry
- Understands the fast-paced environment of supporting a national sales and marketing team
- Strong desire to grow legal knowledge and diversify skill set
Responsibilities:
- Provides administrative support to Senior Corporate Counsel
- Assists with preparing, reviewing and managing legal documentation and correspondence in strict confidence, such as SOWs, NDAs, Amendments, Master Services Agreements, real estate leases and demand letters
- Maintains and updates files, including physical files, contract management software and electronic repository
- Tracks daily intake requests submitted by other Results business teams; manages and assists with filing company’s corporate entity registrations, industry registrations, licenses and annual reports
- Assists with review of corporate policies & procedures and training decks for various business units including Compliance and HR
- Monitors deadlines and status updates for managing litigation and claims with outside counsel and assists with discovery responses
- Conducts legal and internet research, including obtaining information regarding statutes, regulations, new laws etc.
- Handles various tasks to support contract negotiations, document management and legal analysis
- Maintains various trackers using Excel and Sharepoint
- Provides general administrative support to members of the legal team.
How to apply:
Interested candidates can Apply here
We have taken all measures to ensure that this opportunity, available in the corporate domain, is uploaded/provided/given on our social media platforms, including our website, and is credible, verified and sourced from authenticated/trustable sources.
