Looking for a personalized Interview Trainer who can work with you on a one-on-one call?
“Click here to connect with YLCC Interview Coaches”
About:
Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle. Its platform combines proactive outbound engagement and inbound self-service with enterprise-grade AI agents, no-code deployment, and a trust-native architecture that enforces HIPAA, TCPA, and industry-specific compliance at the runtime layer. With deep domain expertise in healthcare, insurance, and financial services, Ushur helps organizations automate high-volume workflows across text, email, voice, and chat while improving member retention, reducing operational costs, and delivering measurable outcomes at scale.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance.
Role:
Legal Counsel
Location:
Greater Kailash-2
Qualification:
- Meaningful experience in SaaS, technology, software, IT services or technology-related commercial contracting.
- Strong communication (oral and written)
- Familiarity with technology contracts governed by US state/federal laws.
- Demonstrated ability to review and negotiate commercial agreements independently, including engaging directly with counterparties.
- Ability to understand and assess commercial risk and provide practical, business-focused advice.
- Strong written and verbal communication skills.
- Ability to manage multiple stakeholders and competing priorities independently.
- Willingness to work in a fast-paced, evolving business environment.
Preferred Skills and Experience
- Experience working with US-based customers, vendors or business teams.
- Experience supporting procurement and vendor contracting for businesses in India.
- Exposure to privacy, data protection, information security or technology transactions in the US and India.
- Experience working directly with Sales, Procurement, Finance, HR or Information Security teams.
Responsibilities:
Commercial and technology contracting
- Draft, review and negotiate a broad range of commercial and technology agreements, including:
- SaaS and subscription agreements
- Master Services Agreements (MSAs)
- Statements of Work (SOWs)
- Order Forms
- Vendor and supplier agreements
- Professional services and implementation agreements
- Partner, reseller and referral agreements
- NDAs, DPAs, and BAAs
- Advise on key commercial provisions including limitations of liability, indemnification, IP, confidentiality, data protection, security, warranties, SLAs, termination and insurance.
- Support customer and vendor contracting, and help business teams navigate contractual issues and negotiations.
Business partnering and procurement
- Serve as a key legal point of contact for the India office, partnering closely with business stakeholders on day-to-day legal and commercial requests.
- Own legal review within the India procurement contracting process, including reviewing vendor agreements, negotiating terms, identifying risks and helping stakeholders move requests through to execution.
- Work with Finance, Procurement, HR, Information Security, Sales, Operations and other functions to identify and address legal and contractual issues.
- Develop strong relationships with stakeholders and provide practical, business-oriented legal advice.
Legal operations and broader support
- Maintain and improve contract templates, playbooks, standard positions and contracting workflows, and establish efficient processes for handling recurring requests.
- Assist the Associate General Counsel with a range of corporate, employment, compliance, procurement and other legal matters.
- Coordinate with external counsel on specialized matters where appropriate.
- Assist with legal research, regulatory developments and internal legal initiatives.
How to Apply:
Interested candidates can Apply here
We have taken all measures to ensure that this opportunity, available in the corporate domain, is uploaded/provided/given on our social media platforms, including our website, and is credible, verified and sourced from authenticated/trustable sources.
